Are you experiencing technical issues with Schoology, Google Drive, or Zoom? Please click on any of the troubleshooting guides below for help. If you need additional assistance, please email:

helpdesk@wcasd.net for district devices and hardware concerns
one2one@wcasd.net for online learning support
schoology@wcasd.net for Schoology specific support

Schoology & Google Drive

Common Error Messages for Schoology and Google Drive  Español

Having Trouble Connecting to Schoology?  Español

Schoology Parent Access & Viewing your Child's Activity  Español

Seesaw

Seesaw Status Monitor   

Zoom

Zoom has reacted with actions to dissolve concerns regarding the security and safety of its platform as it receives increasing demand and traffic. Student safety is our top priority, and we are providing our teachers the resources and training needed to ensure we are upholding our students’ and teachers’ safety and privacy. 

Zoom Directions for Elementary Students

Zoom Directions for Student Laptops  Español

Zoom Security Measures  Español

Teachers have the right to remove any students from Zoom calls who are not adhering to the WCASD Student Acceptable Use of Internet, Computers and Network Resources Policy.